That was sent 26/10, clearly says free postage

FFS is this thread for real?



You buy an item in order to help the club then we get the spanish inquisition into why the OP has had to pay a massive £5.99 in postage!!!!!



Ive spent a couple of hundred in this sale and some ive collected and some has been posted but ive not given a about postage charges!

Quote Sebasteeno="Sebasteeno"FFS is this thread for real? You buy an item in order to help the club then we get the spanish inquisition into why the OP has had to pay a massive £5.99 in postage!!!!! Ive spent a couple of hundred in this sale and some ive collected and some has been posted but ive not given a poop about postage charges!'" https://images.app.goo.gl/yTDz5raCpNKeLZm87

Quote Sebasteeno="Sebasteeno"FFS is this thread for real? You buy an item in order to help the club then we get the spanish inquisition into why the OP has had to pay a massive £5.99 in postage!!!!! Ive spent a couple of hundred in this sale and some ive collected and some has been posted but ive not given a poop about postage charges!'" https://images.app.goo.gl/yTDz5raCpNKeLZm87

Whilst it wouldn’t bother me, he’s an 81 year old man, who maybe can’t afford it, you could of simply not commented

Basic consumer right to pay the charge as advertised.



A retailer can’t charge more at the checkout than what it says on the shelf/online.



Advertising free delivery is usually a marketing ploy to help increase online sales.



It may just be a technical hitch and not intentional by the club, but the free delivery should be honoured, regardless of how much we all love the club.

The 'free delivery' is only in one image on the page, and it doesn't say on every order, when you order an item it states 'shipping' in the quantity screen, and then in the cost says 'added in next step', the delivery charges are clear for each value bracket. If the club have added the shipping on after the OP ordered, that is wrong, if the OP didn't check the order and actually paid the £5.99 and the value of goods at the point of sale then there is no issue.



Yes, sentimentality (given the OP's age and location) may make us believe it would be 'right' for the shipping to be refunded, but, why would the club offer free shipping on already discounted goods?

Wasnt if free delivery on orders over £30 or something?

just incase anyone is wandering how i could travel from edinburgh to see all the home games,i have free travel from when i worked on the railway.and i used to save up for my season pass.

You’d have a job now EY we don’t have trains in ull

nobody doubts your dedication as a fan, did you get a reply from the shop?

not so far westender, but hey,ho,that`s life.i`ve got more serious things to think about.at the moment.