The "cashier kid" is employed by by "the club" to sell tickets amongst other things, so should have been fully aware of the facts having gone away to seek clarification.

I DID OFFER TO PREPAY FOR THE TICKETS...he told me that it wasn't necessary and to pay on match day !!

I agree with you that he has "probably since lied to cover his ass", but consequently that has made a bad situation worse for both himself and the club he represents !!

Whilst I accept that Richard Thewliss' gesture is admirable, it was only made on the belief that we were Giants fans, and since informing the club that we are Wakefield fans, I have heard nothing !!!

He's a KID, cut the lad some slack.



Should've? Yes. Was? Clearly not.



You're making a mountain out of a molehill. If this is all you have to worry about, you've got it easy.

Apart from offering you tickets to a Giants match what are you expecting the club to do ?

You say you are Wakefield fans so the club cant offer you anything to benefit you as a Wakefield fan - what do you want them to say - sorry you had a problem with tickets for a Huddersfield game, never mind here's 4 tickets to the next Wakefield game.



As far as i understand the Giants have offered to compensate you with Giants tickets - you have turned them down, end of matter then !

I have e-mailed Rachel again today to seek clarification, and to request an apology for being called a liar.

I would obviously be delighted if they did offer a refund



, but am not holding my breath !!!

He wants his money back. I can only assume he's crying on here so soft touches like PBG suggest we start some kind of fund for him!

No, please. Hold your breath.

not been funny but what exactly are you wanting refunding for ?

if the club said you could only purchase 1 ticket through this offer and you did then why would they refund you if you attended the game?

"He's a KID, cut the lad some slack."



He is obviously old enough to be employed by the club, and represents the club every time he deals with a customer, so has to be responsible and accountable for his actions !!.

As I said in my O.P. he went away to seek clarification, so presumably spoke to a supervisor, who presumably ill-informed him !!

Shut it you!

What do you expect, he's a ref, they never give the calls in our favour

Here is an apology:



Sorry



Lots of Love



Big G and your friends at Huddersfield.

That is the crux of the matter....the club said that I could purchase 6 tickets, but then changed their mind on match day !!

If from the outset I had been told I could only purchase one ticket, then I would have happily accepted that, but by offering to sell me 6 tickets my brother and his family are now considerably out of pocket !!