Quote JerryChicken="JerryChicken"I heard that story on the radio news this morning, what is most annoying about it is that Sainsbury's offered the customer an apology and vouchers for free shopping.
They should have ignored the complaint.'"
The customer is always right.
I think she was being rude, but she was being rude while spending money in their store.
The cashier was COMPLETELY out of order by doing what she did. She was LYING to the customer about it being store policy when it was clearly not.
The woman has been offended by the cashier and said she'll shop at another store now. Sainsbury's are the losers in this, when really it was only the cashier who acted incorrectly.