I have a hotmail account and the settings are the same for virgin media incoming and out going and this works fine.Also when im in virgin media and click on lost user name and password asks for virgin media account details surname/account number,says they cannot reset the password only me my name can do this to login.

Sick of trying getting nowhere with them via phone calls.

As for thunderbird never heard of them plus why must i download this to set up an email account?

I have a hotmail account and the settings are the same for virgin media incoming and out going and this works fine.Also when im in virgin media and click on lost user name and password asks for virgin media account details surname/account number,says they cannot reset the password only me my name can do this to login.

Sick of trying getting nowhere with them via phone calls.

As for thunderbird never heard of them plus why must i download this to set up an email account?

I didn't realise you could not set up an account. I thought you had lost access to an existing account so was suggesting you try different software in case the software was the problem.



FYI Thunderbird comes from the same people who do the Firefox web browser but I guess you may not have heard of that either.

I didn't realise you could not set up an account. I thought you had lost access to an existing account so was suggesting you try different software in case the software was the problem.



FYI Thunderbird comes from the same people who do the Firefox web browser but I guess you may not have heard of that either.