What is the name of the app please?

Wakefield Trinity app

I managed to renew via the website on Monday but, there were long delays between input and confirmation, not exactly smooth and I know quite a few that just gave up trying.
A couple went the old fashioned route and just went to the shop instead.
Hopefully, everyone that was trying, finds a way to get their S/T's renewed before they go on general sale.
It will be interesting to see how many "new" fans buy season tickets for next season, it would be great to hit the 6/7000 mark although, this is probably a touch optimistic.

I renewed mine and my son on the pay monthly scheme in the shop. It was a bit long winded it took me an hour to get sorted. I've yet to receive my confirmation yet but I asked in the shop and she said it'll take a few days.

Took mere moments to renew my 4.

I'm guessing it may be an issue of demand/peak times, because the system definitely works.

Matt and Craig mentioned this.

They were surprised with the big peak of people renewing all at once as they effectively gave people a few days to do it.

Should be fine now.

I think it’s more the communication wasn’t the best around your seats being secure. It wasn’t very clear that the seats you were sat in were also held until November deadline.

Probably some doubt from what happened last time with people able to select seats of season ticket holders for the playoff game.