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Home Wigan Warriors Ticketmaster update



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 Post subject: Re: Ticketmaster update
PostPosted: Mon Feb 26, 2024 4:40 pm 
Player Coach
Club Captain

Joined: Feb 01 2010
Posts: 3033
Location: Under New Springs bridge wit' rest of trolls
Itchy Arsenal wrote:Keeps asking me for my client reference number. Where the hell do I get that from?


The club, you should've received a 4 digit activation code, took me an in person visit and 3 emails to get one, at this stage the club would be better off saying sod it and just open the gates on Friday

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 Post subject: Re: Ticketmaster update
PostPosted: Mon Feb 26, 2024 5:03 pm 
International Board Member
International Board Member
User avatar

Joined: Nov 08 2004
Posts: 29897
Location: WIGAN
I got one of the flexi memberships last night and ordered a ticket for Friday as one of my 4 games and what looks like my ticket was delivered but it’s blank and has no barcodes on it. Hoping they send one through when they send season tickets (including my daughters with any luck).

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 Post subject: Re: Ticketmaster update
PostPosted: Mon Feb 26, 2024 5:32 pm 
Junior Player
New Signing

Joined: Feb 26 2024
Posts: 1
has anyone received a ticket yet - shows on my account - your next game - but no barcode. Spent 21/2 hours and got to position 2 only o be disconnected, anybody got any info cheers

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 Post subject: Re: Ticketmaster update
PostPosted: Mon Feb 26, 2024 5:37 pm 
International Board Member
International Board Member
User avatar

Joined: Nov 08 2004
Posts: 29897
Location: WIGAN
Bru58 wrote:has anyone received a ticket yet - shows on my account - your next game - but no barcode. Spent 21/2 hours and got to position 2 only o be disconnected, anybody got any info cheers


Doesn’t seem like it, I’ve not anyway for me or my daughter. They’ve said season tickets will be emailed in the next 48 hours but no word on individual match tickets.

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 Post subject: Re: Ticketmaster update
PostPosted: Mon Feb 26, 2024 6:46 pm 
Player Coach
Club Captain
User avatar

Joined: Jul 15 2008
Posts: 3003
Location: God's little acre
Looks like "temporary" paper season tickets will be issued for the Huddersfield game. My understanding is that non activated accounts will receive them via first class post. If accounts are activated a temporary ST will be emailed to individual email accounts.
I believe Digital ST to be issued after the Huddersfield game.

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 Post subject: Re: Ticketmaster update
PostPosted: Mon Feb 26, 2024 7:02 pm 
Player Coach
Junior Player

Joined: Dec 08 2009
Posts: 222
Location: Nagasaki
I’ve just had a Huddersfield ticket for one of my three season tickets come through on email.

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 Post subject: Re: Ticketmaster update
PostPosted: Mon Feb 26, 2024 10:58 pm 
Fringe Player
New Signing

Joined: Jul 03 2022
Posts: 96
well this is a bit of a shambles no?

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 Post subject: Re: Ticketmaster update
PostPosted: Tue Feb 27, 2024 12:54 pm 
International Star
First Team Player
User avatar

Joined: Aug 22 2011
Posts: 1010
Well, my car park pass has arrived, so at least I can go and sit & listen to the game. Someone's head needs a wobble over this farce.






Everything is Awesome

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 Post subject: Re: Ticketmaster update
PostPosted: Tue Feb 27, 2024 1:01 pm 
International Chairman
Just went to check my e-ticket account to see if anything has arrived and it says I'm in a queue??

I'm not looking to buy any, I just want to access my account?? Will this happen once the ST arrives and I want to access it for getting on. Logic says everyone will be looking to login to get their tickets just before KO.

I get that things need to change, but at the same time why can't they have just issued physical tickets to everyone and the ability to manage/forward/buy tickets through this new platform. There was zero reason to go fully digital.

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 Post subject: Re: Ticketmaster update
PostPosted: Tue Feb 27, 2024 1:23 pm 
International Star
First Team Player
User avatar

Joined: Aug 22 2011
Posts: 1010
What I don't understand is why, given Ticketmaster have been doing this sort of thing for more than a little while, has it taken 'til this week, days before tickets are actually needed, to sort this out? Is the back-office at the stadium so inept or inefficient that they're hand printing tickets and typing out emails individually?






Everything is Awesome

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