Jake the Peg wrote:It's not really the smcs responsibility to provide us with an online platform for neutral and away matches. It cant cost that much as even championship sides have online ticket sales. Easier to blame the smc and deal with the occasional chaos I guess
Or, in your case, easier to blame the club.
Is Hodgson the new Griffin, or is it all about pace?
ccs wrote:Or, in your case, easier to blame the club.
I'm with Jake. Unless I'm missing something, I don't see what the SMC has to do with away/neutral games. It's 2019, an online option should be standard. If we had this facility for home games too we might get more than 4k for a home cup match.
oooh Gravy! wrote:I'm with Jake. Unless I'm missing something, I don't see what the SMC has to do with away/neutral games. It's 2019, an online option should be standard. If we had this facility for home games too we might get more than 4k for a home cup match.
You're missing quite a lot by the looks of it.
Online tickets for cup home games have been available this season (with the option of using your membership card for entry rather than having the ticket printed/posted to you).
Away/neutral games need the club membership details to offer discounts like the ones for the semi final.
That means the club either:-
(a) provides Bolton (or whoever) with all the members information and you buy directly from Bolton (or whoever) - not a good idea, data protection and all that. Plus you'll need a mechanism to identify who you really are when you try to buy the tickets from Bolton (or whoever).
I don't see Saints, Warrington or Halifax using this option.
(b) Bolton (or whoever) provides the SMC with a database of the allocated tickets (easy to do), and the SMC does the rest. This can be details of the seating plan or simply numbers of tickets per block, which loses the option of selecting specific seats but simplifies things even more.
I honestly can't believe the club would not chose option (b) unless the SMC were making it too difficult, it's not as if they haven't done it before. eg no pay on the gate, excessive surcharges for ticket purchases.
Is Hodgson the new Griffin, or is it all about pace?
ccs wrote:You're missing quite a lot by the looks of it.
Online tickets for cup home games have been available this season (with the option of using your membership card for entry rather than having the ticket printed/posted to you).
Away/neutral games need the club membership details to offer discounts like the ones for the semi final.
That means the club either:-
(a) provides Bolton (or whoever) with all the members information and you buy directly from Bolton (or whoever) - not a good idea, data protection and all that. Plus you'll need a mechanism to identify who you really are when you try to buy the tickets from Bolton (or whoever).
I don't see Saints, Warrington or Halifax using this option.
(b) Bolton (or whoever) provides the SMC with a database of the allocated tickets (easy to do), and the SMC does the rest. This can be details of the seating plan or simply numbers of tickets per block, which loses the option of selecting specific seats but simplifies things even more.
I honestly can't believe the club would not chose option (b) unless the SMC were making it too difficult, it's not as if they haven't done it before. eg no pay on the gate, excessive surcharges for ticket purchases.
(c) the club invest in their own ticketing system (as they know they can't integrate anything with the SMC's) and then they can implement the same solution warrington have where you can pick your individual seats at an away (neutral) ground
I'm sure the SMC would do (b) but as it's above and beyond what we have in our contract with them (The one pearson was involved in setting up if I remember rightly) they want paying and we won't pay. It's like the season pass renewal which used to be simple through the ticketing office but now means dealing with a paper based system in the club shop.
This is 2019, not 1979. We're all used to ordering things at the click of a button and whilst us die hards may put up with a 2 hour wait on the phone or a 90 minute queue in the rain, casual or potential new supporters won't. A sporting club isn't like a normal business but if you had to queue in ASDA for 90 minutes to get served you would be buying your shopping elsewhere. It's a simple (albeit with some cost) thing for the club to put right and is something we've had to put up with for years now.
Jake the Peg wrote:(c) the club invest in their own ticketing system (as they know they can't integrate anything with the SMC's) and then they can implement the same solution warrington have where you can pick your individual seats at an away (neutral) ground
So you're advocating investing in 2 ticketing systems, each with (identical) membership details and also secure (but separate) authentication and payment systems.
I can't see the point, for 1 or 2 games a season.
When Mr Allam has gone, hopefully ticketing issues will be a thing of the past.
Do city allow online purchase for away league matches, because if they do then there's the answer, because we're using the "hulltigers" ticketing system.
Is Hodgson the new Griffin, or is it all about pace?
ccs wrote:So you're advocating investing in 2 ticketing systems, each with (identical) membership details and also secure (but separate) authentication and payment systems.
I can't see the point, for 1 or 2 games a season.
When Mr Allam has gone, hopefully ticketing issues will be a thing of the past.
Do city allow online purchase for away league matches, because if they do then there's the answer, because we're using the "hulltigers" ticketing system.
No, I'm advocating investing in 1 ticketing system as the one we rent from the SMC clearly doesn't meet muster. championship sides have them so the cost won;t be massive as I've already said
As the allams want a ridiculous amount of money for city, I don't think they'll be going anywhere any time soon
Jake the Peg wrote:No, I'm advocating investing in 1 ticketing system as the one we rent from the SMC clearly doesn't meet muster. championship sides have them so the cost won;t be massive as I've already said
As the allams want a ridiculous amount of money for city, I don't think they'll be going anywhere any time soon
The SMC have sole responsibility to run the stadium and the ticketing system, not us, as I've already said.
Is Hodgson the new Griffin, or is it all about pace?
ccs wrote:Do city allow online purchase for away league matches, because if they do then there's the answer, because we're using the "hulltigers" ticketing system.
Took a couple of seconds....
"Click here to buy tickets for home and away matches plus Tiger travel"....
Quote:Tickets for our Sky Bet Championship away fixture against Bolton Wanderers will go on sale to Members at 9am on Monday.
The Tigers make the trip to the University of Bolton Stadium on Saturday 27th October 2018 (KO 3pm) and tickets are priced as follows:
£30 Adults £24 Seniors (65+) & Under 23s £12 Under 18s £10 Under 12s
Please note that all concession ticket holders must show identification at the turnstiles to gain access to the stadium. Those not able to produce identification at the turnstiles will be asked to upgrade their tickets at the ticket office.
Ambulant disabled supporters pay the relevant age-related price above and receive a free ticket for a personal assistant, while our allocation also includes a limited number of tickets for wheelchair bays (which also include a free ticket for a personal assistant) which are priced as follows:
£26 Adults £20 Seniors (65+) & Under 23s £12 Under 18s £10 Under 12s
Tickets can be bought (one per person/Membership) in the following ways:
Online: Tickets can be purchased online until midday on Wednesday 24th October. Members buying during the priority period should log-in to their account first to access tickets.
ccs wrote:Do city allow online purchase for away league matches, because if they do then there's the answer, because we're using the "hulltigers" ticketing system.
Took a couple of seconds....
"Click here to buy tickets for home and away matches plus Tiger travel"....
Quote:Tickets for our Sky Bet Championship away fixture against Bolton Wanderers will go on sale to Members at 9am on Monday.
The Tigers make the trip to the University of Bolton Stadium on Saturday 27th October 2018 (KO 3pm) and tickets are priced as follows:
£30 Adults £24 Seniors (65+) & Under 23s £12 Under 18s £10 Under 12s
Please note that all concession ticket holders must show identification at the turnstiles to gain access to the stadium. Those not able to produce identification at the turnstiles will be asked to upgrade their tickets at the ticket office.
Ambulant disabled supporters pay the relevant age-related price above and receive a free ticket for a personal assistant, while our allocation also includes a limited number of tickets for wheelchair bays (which also include a free ticket for a personal assistant) which are priced as follows:
£26 Adults £20 Seniors (65+) & Under 23s £12 Under 18s £10 Under 12s
Tickets can be bought (one per person/Membership) in the following ways:
Online: Tickets can be purchased online until midday on Wednesday 24th October. Members buying during the priority period should log-in to their account first to access tickets.
ccs wrote:The SMC have sole responsibility to run the stadium and the ticketing system, not us, as I've already said.
And? We clearly have no online sales for matches away from the KCOM. Maybe you can start a petition to demand allam gives us access? If not, maybe we can continue to limp along with 3rd tier teams locked in the 20th century
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