Joined: Nov 30 2014 Posts: 1264 Location: Inside my own head
Even though its a train ride away I will be buying from the stadium on Saturday because I have had trouble with buying rugby tickets online and on phone before, ive learnt from my mistakes over the years.
Joined: Feb 09 2004 Posts: 7735 Location: Here there and everywhere
I have just bought a ticket in E4.
Interesting conversation with the person at RFL. Firstly,
I was offered the members discount before I mentioned I was a season ticket holder.
They then told me that Hull FC had chosen to sell tickets in this way as they didn't want to do Tele sales or Web based sales them selves and had asked the RFL to help out.
When I pointed out, that despite being a season ticket member, I didnt live within close proximity of the stadium to allow me to buy a ticket on Saturday, they simply reiterated that this was Hull FC's decision.
Begs a number of questions -
1. do Hull FC have to give cash to the SMC for internet / tele sales? 2. why could they not have these on sale at the stadium either immediately before or after Fridays game?
Joined: Aug 18 2013 Posts: 710 Location: Kingswood the greatest place to live in Hull
Am I right in saying that anyone could ring/ book online today and get a ticket? surely pass-holders should get first choice as that is part of being a member. I know they have held the north stand back till Saturday but they are going to go very quickly.
yorksguy1865 wrote:Even though its a train ride away I will be buying from the stadium on Saturday because I have had trouble with buying rugby tickets online and on phone before, ive learnt from my mistakes over the years.
What problems have you had? If you're not local maybe someone could get them for you?
Fields of Fire wrote:Am I right in saying that anyone could ring/ book online today and get a ticket? surely pass-holders should get first choice as that is part of being a member. I know they have held the north stand back till Saturday but they are going to go very quickly.
correct, any number too i believe, as a pass holder very frustrated at not being able to get through easily or get tickets for 4 pass holders
Hull White Star wrote:I'm kicking up a stink because its taken me almost 3 hours to get a disabled seating ticket, been passed from pillar to post, got angry at Lucy Hursts voicemail which rhe RFL number from Hull FC's link got you to and having to speak to Hayly on our reception to get an alternative number for the RFL. The RFL told me they've never had to do this before for a club and have been completely overwhelmed by it. So yes I'm a bit peeved athaving to put £10 credit on my phone and £20 on hubbys because its 7p a minute to Ticketmaster & RFL ( no mention anywherw who was selling disabked ticketts). The car park pass at Donny on the other hand was a breeze and took less than 5 minutes from dialling the number.
I couldnt find the number for the car park at Doncaster for disabled parking, care to pass it on please?
Joined: Nov 19 2005 Posts: 2359 Location: Marys Place, near the River, in Nebraska, Waitin' on A Sunny Day
Airlie Frost wrote:I couldnt find the number for the car park at Doncaster for disabled parking, care to pass it on please?
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Joined: Nov 30 2014 Posts: 1264 Location: Inside my own head
PCollinson1990 wrote:What problems have you had? If you're not local maybe someone could get them for you?
Ive had problems with online ticket buying in the past. Was buying some tickets once and put in all my details and card details and what have you, pressed confirm and it wouldn't load the next page. Pressed refresh and it went back to the page with all my details so didn't have a clue if I had bought them until I got a confirmation email a couple hours later. There was another time when I was on hold to them for almost an hour on the phone so have to pay something like £10 cos it charges you and once when I tried to buy online and they wanted my account details which it wouldn't accept, tried a couple hours later and it did fine. When I bought tickets for 4 nations final I picked the seat and everything and I was sent tickets for a different one, same stand but a few blocks down from where I had chosen.
So if there is an opportunity to go down in person, hand over physical money and have a ticket placed into my hand there and then it is always the better option for me just to eliminate the hassle plus I tend to sit behind the sticks anyway.
Been a total cock up from the start by FC. Non members should never of been able to buy first. I tried buying online at 10am (as it said on FCs site) and couldn't get more than a single seat. Rang 50 odd times over 30 minutes, finally got through, told they were sold out, no more to going on sale. Look on FCs site and they've craftily altered the time to 9am after they'd all been bought by 10am. Then apparently a section of the west stand went on sale. What a loving joke
Oh and whoever the hell Lucy Hirst is, she and her voicemail can love off
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