Joined: May 25 2002 Posts: 37704 Location: Zummerzet, where the zoider apples grow
saxoVTS wrote:is it possible to get a replacement screen for a 46" toshiba lcd local places a have rang all say its past economical repair
Sounds about right. You could probably buy a new telly for less than the repair
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Client of ours who repairs TVs etc said its not worth repairing any LCD that has gone. But make sure it is the screen as sometimes its just a switch that burns out.
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Comet have now had my tv for 5 weeks after the lcd screen started "solarising" and is knackered, rather than just admit defeat and replace the set they are sourcing a new screen which will probably cost them more in the long run and keep me waiting even longer whilst I wait for the part to turn up. Unless you have any sort of insurance or warranty that covers the tv your probably better of just buying a new tv.
Joined: Feb 17 2002 Posts: 28357 Location: MACS0647-JD
Robbo wrote:Comet have now had my tv for 5 weeks after the lcd screen started "solarising" and is knackered, rather than just admit defeat and replace the set they are sourcing a new screen which will probably cost them more in the long run and keep me waiting even longer whilst I wait for the part to turn up. Unless you have any sort of insurance or warranty that covers the tv your probably better of just buying a new tv.
You could have bought all Comet for £2 last month. And you'd have got a £50m sweetener as well. Your next visit to the shop as the new owner/employer would have been worth videoing I reckon. Linky
Robbo wrote:Comet have now had my tv for 5 weeks after the lcd screen started "solarising" and is knackered, rather than just admit defeat and replace the set they are sourcing a new screen which will probably cost them more in the long run and keep me waiting even longer whilst I wait for the part to turn up. Unless you have any sort of insurance or warranty that covers the tv your probably better of just buying a new tv.
You could have bought all Comet for £2 last month. And you'd have got a £50m sweetener as well. Your next visit to the shop as the new owner/employer would have been worth videoing I reckon. Linky
Last edited by Ferocious Aardvark on stardate Jun 26, 3013 11:27 am, edited 48,562,867,458,300,023 times in total
Joined: Mar 08 2002 Posts: 26578 Location: On the set of NEDS...
Robbo wrote:they are sourcing a new screen
Usually means they are looking for a cheap one, more often a second user one from a unit with another fault. Usually used as a time waster before offering the customer a stupidly small refund or offer of a vastly inferior replacement.
Thats what I was thinking, However the fault was reported within the 12 month warranty period (however its taking so long to sort the warranty is now over....) so I would assume I'm entitled to a full refund if it can't be repaired, or am I assuming this wrongly?
Joined: Mar 08 2002 Posts: 26578 Location: On the set of NEDS...
Robbo wrote:Thats what I was thinking, However the fault was reported within the 12 month warranty period (however its taking so long to sort the warranty is now over....) so I would assume I'm entitled to a full refund if it can't be repaired, or am I assuming this wrongly?
They are entitled to repair it, the replacement part need not be a new one either, you'd have to check the details in your warranty as to what kind of refund you can get and when, they may offer you a replacement model. You'll get them trying to repair or replace before you get a refund.
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