Quote ="Rob Wire"Setanta will be losing quite a few premiership games in 2010 as sky won the recent bidding war for premiership rights and they will be screening more games, it used to be a great channel but these days you get poor picture quality and sometimes its very blocky, poor customer service for when anything goes wrong where you need assistance, i had a slight problem not long ago and i used their automated email system via the website and never got a single reply to 2 emails. I then rang up and they said they would call me back with some technical assistance, they never did call back and i had to go chasing them again..
You used to get the NRL review and preview show with Gary Freeman and Chris Warren but that soon dissapeared as well.
This promise of 2 live NRL games a week and only getting one game is the equivelant of going into Asda and buying a 12 pack of lager and then getting it home to find out you have only get 6 cans which is half of what you paid for.'"
Which is along the lines of the point I have just made to them by email. I have had an auto response to say they will deal with the complaint within 5 days, which is fine.
I subscribed only a couple of weeks back at the start of the NRL season, as I thought I would try getting into it this year. I am not interested in any of their other sports, and any decent footy games on there can be watched in the pub. It is pretty difficult to find anywhere open at 9.30am to watch the NRL!
I will be cancelling and letting them know exactly why. I wouldn't be surprised to see them claim that it will average out as they will be putting 3 games on later in the year, and if this is the case, then I am okay with that, they can charge me half price until that time.
