But the point is that the staff at my bank (First Direct) have the landline number to give out customers on mobiles, so that they are not charged extortionate amounts to phone them, and they give the number out quite freely if asked.
Same for my insurance company, and just about every other company that I deal with.
The stadium staff don't seem to know the alternate number, and won't transfer you when asked, which is wrong IMO.
£21.70 for "free" tickets (that I don't even know if I will get yet) is quite simply extortionate.
Anyway. Fair play to Mick Hogan.
I sent my email, and he called me back within 2 minutes (but I missed the call
) so I'll phone him back on my lunch-break and see what he says.