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Season Pass Frustrations
https://rlfans.com/forums/viewtopic.php?f=59&t=511935		 Page 1 of 5
Author:  Sandro II Terrorista [ Fri Oct 21, 2011 2:49 pm ]
Post subject:  Season Pass Frustrations
Has anyone who is a season pass holder from outside the city actually managed to renew?

Here I am trying to give Rovers one hundred and eighty queens and I can only presume that our finances are no where near as bad as fcimp has been telling us for the last five years because they categorically do not want my money.

I don't even go to all the games, they win all round. I only get one because I'm too disorganised to get individual tickets.

The website consistently doesn't work or asks you about one hundred irrelevant questions before throwing you out when you try to put things in your basket. Then if you do manage to get it in your basket they want to charge you another three quid for the pleasure of them refusing to post the sodding thing to you.

Lastly, after all this shambles they want to charge me another five sheets if I use a credit card. As if the previous half an hours idiocy will have convinced me that they can be trusted with my debit card details.

So, in disgust I thought I'd ring them and order over the phone.

Kris Welham does his job well, very prompt in answering the telephone and putting you through to the options. Good lad.

After over five minutes of hanging around on the phone waiting for someone to belittle themselves to answer my call for me to give them one hundred and eighty pounds I gave up.

Absolutely hopeless.
Author:  cravenpark1 [ Fri Oct 21, 2011 2:56 pm ]
Post subject:  Re: Season Pass Frustrations
:IDEA: E.mail mike smith
Author:  fun time frankie [ Fri Oct 21, 2011 3:02 pm ]
Post subject:  Re: Season Pass Frustrations
there not to hot on the technical side ive had problems before :WALL:
Author:  Sandro II Terrorista [ Fri Oct 21, 2011 3:05 pm ]
Post subject:  Re: Season Pass Frustrations
cravenpark1 wrote::IDEA: E.mail mike smith


I'm assuming that since it's well documented that I'm still waiting for him to reply to my last missive in june that this is a joke.

Rubbish pen pal is Mike.
Author:  Mild Rover [ Fri Oct 21, 2011 3:06 pm ]
Post subject:  Re: Season Pass Frustrations
Sandra The Terrorist wrote:Has anyone who is a season pass holder from outside the city actually managed to renew?

Here I am trying to give Rovers one hundred and eighty queens and I can only presume that our finances are no where near as bad as fcimp has been telling us for the last five years because they categorically do not want my money.

I don't even go to all the games, they win all round. I only get one because I'm too disorganised to get individual tickets.

The website consistently doesn't work or asks you about one hundred irrelevant questions before throwing you out when you try to put things in your basket. Then if you do manage to get it in your basket they want to charge you another three quid for the pleasure of them refusing to post the sodding thing to you.

Lastly, after all this shambles they want to charge me another five sheets if I use a credit card. As if the previous half an hours idiocy will have convinced me that they can be trusted with my debit card details.

So, in disgust I thought I'd ring them and order over the phone.

Kris Welham does his job well, very prompt in answering the telephone and putting you through to the options. Good lad.

After over five minutes of hanging around on the phone waiting for someone to belittle themselves to answer my call for me to give them one hundred and eighty pounds I gave up.

Absolutely hopeless.



There's a thread on t'other board, expressing broadly the same sentiments.
The high credit card charges in part reflect the still ongoing damage to the club's reputation of the CVA, apparently.

In other, better (for me) news, I was able to sort out my RFaW renewal without any fuss or bother.
Author:  Sandro II Terrorista [ Fri Oct 21, 2011 3:17 pm ]
Post subject:  Re: Season Pass Frustrations
Mild Rover wrote:There's a thread on t'other board, expressing broadly the same sentiments.
The high credit card charges in part reflect the still ongoing damage to the club's reputation of the CVA, apparently.

In other, better (for me) news, I was able to sort out my RFaW renewal without any fuss or bother.


Is that your DVD thing? Where you rob the club blind.

So, they're more than prepared to send you a loss making DVD in the post every week but they won't send me a one off thin the size of a credit card.
Author:  Mild Rover [ Fri Oct 21, 2011 3:20 pm ]
Post subject:  Re: Season Pass Frustrations
Sandra The Terrorist wrote:Is that your DVD thing? Where you rob the club blind.

So, they're more than prepared to send you a loss making DVD in the post every week but they won't send me a one off thin the size of a credit card.


Not so much anymore, but I don't mind. It was very cheap before.
Author:  Sandro II Terrorista [ Fri Oct 21, 2011 3:21 pm ]
Post subject:  Re: Season Pass Frustrations
Mild Rover wrote:Not so much anymore, but I don't mind. It was very cheap before.


I'm cross with everyone, about everything over this issue.

GGGRRR!!!
Author:  GraftonRed [ Fri Oct 21, 2011 3:35 pm ]
Post subject:  Re: Season Pass Frustrations
Sandra The Terrorist wrote:I'm cross with everyone, about everything over this issue.

GGGRRR!!!


I'm going in tomorrow or Mon to renew my pass, i'll raise the issue for you.
Author:  another fine mess [ Fri Oct 21, 2011 4:14 pm ]
Post subject:  Re: Season Pass Frustrations
Sandra The Terrorist wrote:I'm cross with everyone, about everything over this issue.

GGGRRR!!!
calm down dear its only the commercial dept
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