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 Post subject: O/T: Sky problems
PostPosted: Sat Nov 21, 2009 12:47 pm 
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Getting the old 'no signal being received' message up on our box, tried all the usual remedies, none of which have worked. Spent about 30 mins on the phone with them while they tried all the same remedies, again none of which worked. We could have an engineer out but it would be Wednesday or Thursday - what the hell am I paying my 50 quid a month for :frustrated: So I said right that's not good enough, we'll cancel. I'll have to transfer you hold the line - back on the neverending 'hold' and gave up in the end.

Anybody got any ideas please :pray:






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 Post subject:
PostPosted: Sat Nov 21, 2009 1:07 pm 
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Tried tugging at the cables back of box?

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 Post subject:
PostPosted: Sat Nov 21, 2009 1:19 pm 
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Check and tighten all connections gently wipe viewing card and ensure it is in the correct slot. Try calling Holderness Satellites they are very good and offical sky agents.

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 Post subject:
PostPosted: Sat Nov 21, 2009 1:31 pm 
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Had the same trouble last week. Tugged at the CONNECTIONS, not the cable and thought all was ok. Later tugged just the cable and came straight out. refitted it and all is ok now!

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 Post subject:
PostPosted: Sat Nov 21, 2009 1:32 pm 
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Thank you, had already tried all those things before I posted on here. However I did get a suggestion from someone else which seems to have done the trick as it's working again now :D






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 Post subject:
PostPosted: Sat Nov 21, 2009 1:32 pm 
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Check the cables at the back of the Sky box. My copper wire had come away from the socket so I needed to do a bit of DIY to extend the cable so it re connected. Did the trick though.

TBF to the guy from Sky he advised me to do it to save on the callout charge.

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 Post subject:
PostPosted: Sat Nov 21, 2009 8:05 pm 
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Could be the l.m.b. on your dish, we had the same problem when it rained.






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 Post subject: Re: O/T: Sky problems
PostPosted: Sun Nov 22, 2009 11:02 pm 
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RoversTrace wrote:Getting the old 'no signal being received' message up on our box, tried all the usual remedies, none of which have worked. Spent about 30 mins on the phone with them while they tried all the same remedies, again none of which worked. We could have an engineer out but it would be Wednesday or Thursday - what the hell am I paying my 50 quid a month for :frustrated: So I said right that's not good enough, we'll cancel. I'll have to transfer you hold the line - back on the neverending 'hold' and gave up in the end.

Anybody got any ideas please :pray:


Sorry thought this was a thread about Neil trying to get more money off em :lol: Sorry counldn't resist

With the high winds lately I suspect your dish may have blown out alignment.

Not sure if you are getting any channels at all but with the dish out you may still get some but not all. Apart from geting up a ladder or on the roof yourself (If you do this don't take Emu up with you) you'll have to get Sky round to get em to look at it or any aerial fitter can do it for ya.

Have a look at your signal strength in Services and System Setup and see what your getting on the top bar. If it's only 25% across or less then your dish needs readjusting.

Could also be a faulty LNB which again you’ll have to get a professional in to sort out.






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 Post subject: Re: O/T: Sky problems
PostPosted: Sun Nov 22, 2009 11:07 pm 
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hull_lad01 wrote:Sorry thought this was a thread about Neil trying to get more money off em :lol: Sorry counldn't resistWith the high winds lately I suspect your dish may have blown out alignment.

Not sure if you are getting any channels at all but with the dish out you may still get some but not all. Apart from geting up a ladder or on the roof yourself (If you do this don't take Emu up with you) you'll have to get Sky round to get em to look at it or any aerial fitter can do it for ya.

Have a look at your signal strength in Services and System Setup and see what your getting on the top bar. If it's only 25% across or less then your dish needs readjusting.

Could also be a faulty LNB which again you’ll have to get a professional in to sort out.

You should be on telly you are that funny.......no really.... :roll:

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 Post subject:
PostPosted: Mon Nov 23, 2009 4:20 pm 
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Know its prob to late but I generally find that switching off at wall for 30 seconds whilst swearing usually does the trick. :lol:






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