Some of the expected comments here, but they are IMO a bit off
1) Just come earlier. This isn't an argument. This is passing the blame from the business to the consumer, and when businesses do that then they ultimately don't succeed. Not everyone can get to the ground an hour before kick off. Earliest I could get to West Park was 4:30 as I was travelling from out of town, as do many others. If you can't cater for customers getting in before the game, people just won't bother coming, because that's the option you're giving them - either come early or don't come at all. And when you put it like the, it's a stupid response, isn't it?
That's not to mention the fact they had events going on outside the ground that people were obviously meant to enjoy. There was always going to be a later walk up!
2) It's people using the scanners' faults. Again, this is passing the blame. Plan for this. It's an issue. Just because they struggle to use them, doesn't mean we pass blame. Change the system or open more turnstiles.
If the club or the SMC aren't going to do anything about the number of turnstiles, then the least they can do is put some barriers out so people know where to queue. It was bloody insulting to have stewards going by telling people to get off the roads.
Businesses need to cater to the needs of the customers. If a large portion of the customers are trying to get in last minute, then surely if we accommodate these better then they're more likely to come back?!
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