Joined: Feb 01 2010 Posts: 3003 Location: Under New Springs bridge wit' rest of trolls
Itchy Arsenal wrote:Keeps asking me for my client reference number. Where the hell do I get that from?
The club, you should've received a 4 digit activation code, took me an in person visit and 3 emails to get one, at this stage the club would be better off saying sod it and just open the gates on Friday
I got one of the flexi memberships last night and ordered a ticket for Friday as one of my 4 games and what looks like my ticket was delivered but it’s blank and has no barcodes on it. Hoping they send one through when they send season tickets (including my daughters with any luck).
has anyone received a ticket yet - shows on my account - your next game - but no barcode. Spent 21/2 hours and got to position 2 only o be disconnected, anybody got any info cheers
Bru58 wrote:has anyone received a ticket yet - shows on my account - your next game - but no barcode. Spent 21/2 hours and got to position 2 only o be disconnected, anybody got any info cheers
Doesn’t seem like it, I’ve not anyway for me or my daughter. They’ve said season tickets will be emailed in the next 48 hours but no word on individual match tickets.
Joined: Jul 15 2008 Posts: 2983 Location: God's little acre
Looks like "temporary" paper season tickets will be issued for the Huddersfield game. My understanding is that non activated accounts will receive them via first class post. If accounts are activated a temporary ST will be emailed to individual email accounts. I believe Digital ST to be issued after the Huddersfield game.
Joined: Jan 25 2012 Posts: 3922 Location: In the sky with diamonds
Just went to check my e-ticket account to see if anything has arrived and it says I'm in a queue??
I'm not looking to buy any, I just want to access my account?? Will this happen once the ST arrives and I want to access it for getting on. Logic says everyone will be looking to login to get their tickets just before KO.
I get that things need to change, but at the same time why can't they have just issued physical tickets to everyone and the ability to manage/forward/buy tickets through this new platform. There was zero reason to go fully digital.
23 LEAGUE TITLES 21 CHALLENGE CUPS 5 WORLD TITLES SAYS IT ALL REALLY
What I don't understand is why, given Ticketmaster have been doing this sort of thing for more than a little while, has it taken 'til this week, days before tickets are actually needed, to sort this out? Is the back-office at the stadium so inept or inefficient that they're hand printing tickets and typing out emails individually?
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