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 Post subject: Re: Nightmare buying tickets
PostPosted: Mon Jul 08, 2019 7:28 am 
Club Coach
Fringe Player
User avatar

Joined: Jan 21 2005
Posts: 604
Location: Mi baskit, Wigan
adiddy wrote:Same with me, I haven't received an email from the club but a person from another forum told me to login the ticket site by dropping the letter R from the client code and adding 40 to the beginning.

This has worked and have reset my password after that ordering my tickets for saints away was easy and free postage too.

Matt


Aha, that worked for me too. They say they will now send me password reset info.
Thanks Matt!






It's just WIGAN, nothing else. Get rid of that stupid nickname.

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 Post subject: Re: Nightmare buying tickets
PostPosted: Mon Jul 08, 2019 2:59 pm 
Player Coach
First Team Player
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Joined: Jul 18 2006
Posts: 1041
jackdog wrote:Aha, that worked for me too. They say they will now send me password reset info.
Thanks Matt!

Got past the login and they sent me an email to reset my password reset but keep getting failed .

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 Post subject: Re: Nightmare buying tickets
PostPosted: Mon Jul 08, 2019 3:14 pm 
Club Coach
Fringe Player
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Joined: Jan 21 2005
Posts: 604
Location: Mi baskit, Wigan
Working fine for me now. Had to choose a new password and click on it twice, but top of screen showed me as logged in then.






It's just WIGAN, nothing else. Get rid of that stupid nickname.

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 Post subject: Re: Nightmare buying tickets
PostPosted: Mon Jul 08, 2019 4:11 pm 
Player Coach
First Team Player
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Joined: Jul 18 2006
Posts: 1041
The password could not be reset, an error has occurred or the reset password link has expired. Please try again.
This is what im getting

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 Post subject: Re: Nightmare buying tickets
PostPosted: Tue Jul 09, 2019 1:21 pm 
Player Coach
New Signing

Joined: Apr 06 2010
Posts: 45
jackdog wrote:Aha, that worked for me too. They say they will now send me password reset info.
Thanks Matt!



You're most welcome mate.

Matt

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 Post subject: Re: Nightmare buying tickets
PostPosted: Tue Jul 09, 2019 4:55 pm 
Club Captain
Fringe Player

Joined: Aug 27 2017
Posts: 590
I’ve got sod all clue what my client code is. If the club want to shoot me for that, maybe they should’ve invested in the playing squad and improved the product in recent years so id used it more to purchase tickets.

Anyone know where I start, considering my old log in details won’t let me in?

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 Post subject: Re: Nightmare buying tickets
PostPosted: Tue Jul 09, 2019 6:42 pm 
International Star
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Joined: Jan 05 2015
Posts: 4791
Azul wrote:I’ve got sod all clue what my client code is. If the club want to shoot me for that, maybe they should’ve invested in the playing squad and improved the product in recent years so id used it more to purchase tickets.

Anyone know where I start, considering my old log in details won’t let me in?


Any old tickets you have bought in the past should have your old client code on them. I just turned up a stub from a coach ticket to Leeds from last season, and the CC is on that. Then try replacing the "R" at the front with "4".

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 Post subject: Re: Nightmare buying tickets
PostPosted: Wed Jul 10, 2019 8:03 am 
Club Captain
Fringe Player

Joined: Aug 27 2017
Posts: 590
moto748 wrote:Any old tickets you have bought in the past should have your old client code on them. I just turned up a stub from a coach ticket to Leeds from last season, and the CC is on that. Then try replacing the "R" at the front with "4".


Thanks for that. However, the only tickets I would ever have lying around are Wembley cup final ones. Everything else goes in the bin and I haven’t wasted my money on a season ticket for years so none of them lying around

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 Post subject: Re: Nightmare buying tickets
PostPosted: Wed Jul 10, 2019 1:07 pm 
Player Coach
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Joined: Oct 21 2005
Posts: 374
Azul wrote:Thanks for that. However, the only tickets I would ever have lying around are Wembley cup final ones. Everything else goes in the bin and I haven’t wasted my money on a season ticket for years so none of them lying around

If you haven't got a season ticket, you haven't got a client code, so you can stop looking for it now.

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 Post subject: Re: Nightmare buying tickets
PostPosted: Wed Jul 10, 2019 1:17 pm 
Club Coach
International Star
User avatar

Joined: Feb 21 2005
Posts: 9625
Location: Leeds
Warrior Winger wrote:If you haven't got a season ticket, you haven't got a client code, so you can stop looking for it now.


No anyone who has bought a ticket previously has a client code.

I'd ring them and ask for it.

The concern is all of the fans who are experiencing difficulty or confusion - that can't be good when the club needs all the fans it can get.

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