Dally wrote:What is this "real reason" of which you speak?...
Homophobia.
Dally wrote:There could be a whole host of reasons why the person said whay they are alleged to have. For instance, he / she may have thought they were two mates who had made a mistake on an internet booking.
Even after repeated in-person confirmation that they wanted a double?
Give over.
Dally wrote:You have to ask yourself - why this has reached the press?
No idea.
Sounds to me like an admin or overbooking error compounded by a duff receptionist who was dim enough not to realise that two blokes, who had booked a double and repeatedly confirmed in person that they wanted a double, actually did want a double.
The receptionist seems to have gone on and on with "Wouldn't you prefer singles?" where a simple "I'm terribly sorry, it's our fault, but we've overbooked the doubles, would you be OK with singles and a couple of free drinks at the bar?" would have avoided all the fuss.
If it had been me, I'd have demanded an upgrade.