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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Mon Jun 06, 2011 12:29 pm 
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Kosh wrote:Does it only happen at home?

Is it a recent problem?


Yes only on the laptop at home and is a recent problem, every page loaded as normal up until several weeks back, nothing has been installed so as to upset anything (I have downloaded Safari and Firefox so as to eliminate any browser issues). It is just the RLFans page that won't open now, all the rest load perfectly.






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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Mon Jun 06, 2011 3:14 pm 
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ParanoidAndroid wrote:Yes only on the laptop at home and is a recent problem, every page loaded as normal up until several weeks back, nothing has been installed so as to upset anything (I have downloaded Safari and Firefox so as to eliminate any browser issues). It is just the RLFans page that won't open now, all the rest load perfectly.


I think the only plug in they use is Flash for the adverts that fund the swimming pools, Mercedes cars and holiday villa in the Seychelles.

I would say uninstall the browser, install it again, update flash and see what happens.

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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Mon Jun 06, 2011 3:17 pm 
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Big Graeme wrote:Sounds like something is happening when the browser is writing the files to the download folder from the temp file it uses to download to.

Are you sure there are no restrictions on the machine, usually in the group policy management console where all these restrictions are made.


It's a strange one. I have checked the policies but it doesn't show anything unusual. I am thinking it may be a hard drive issue as torrent downloads also error, but say 'error - write size larger than expected'.

But I've scanned the hard drive and it found no errors. :THINK:

Think I'm going to get her to phone the customer support line/send it back if it continues.

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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Mon Jun 06, 2011 4:42 pm 
In The Arms of 13 Angels
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Saddened! wrote:It's a strange one. I have checked the policies but it doesn't show anything unusual. I am thinking it may be a hard drive issue as torrent downloads also error, but say 'error - write size larger than expected'.

But I've scanned the hard drive and it found no errors. :THINK:

Think I'm going to get her to phone the customer support line/send it back if it continues.



Aye, mind don't mention the torrent thing ;-)

Have to tried setting up a directory in the root of the C drive and downloading to that? Tried copying from a USB stick?






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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Tue Jun 07, 2011 8:32 am 
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ParanoidAndroid wrote:Yes only on the laptop at home and is a recent problem, every page loaded as normal up until several weeks back, nothing has been installed so as to upset anything (I have downloaded Safari and Firefox so as to eliminate any browser issues). It is just the RLFans page that won't open now, all the rest load perfectly.

Does the laptop work OK elsewhere?

Have you changed your router recently?

I had a similar problem when we changed routers at work - for some reason certain web pages just wouldn't load or loaded very slowly with no graphics. I eventually solved it by turning off the firewall on the router. Seemed to be interfering with the built-in Windows 7 firewall for some reason.






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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Tue Jun 07, 2011 11:39 am 
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Really odd issue today, any help gratefully recieved.

Got a home LAN with one PC hard cabled & 2 laptops via wireless.
Pc has decided to play dead, although it powers up ok, there is nothing on screen and no amount of F1/F9 etc will break the boot cycle to get the bios on screen, in fact nothing on screen at all ever.

Both lappys connect fine to router and internet as before, but mine running XP and Outlook is hanging really badly on send or recieve of e-mails via Outlook. For the life of me I cannot understand how the two issues can possibly be connected, but it's making working a real pain.

Anybody got any ideas over either issue please?






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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Tue Jun 07, 2011 11:52 am 
In The Arms of 13 Angels
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Homer wrote:Really odd issue today, any help gratefully recieved.

Got a home LAN with one PC hard cabled & 2 laptops via wireless.
Pc has decided to play dead, although it powers up ok, there is nothing on screen and no amount of F1/F9 etc will break the boot cycle to get the bios on screen, in fact nothing on screen at all ever.


Unplug any USB devices, does that solve it? Could be the PSU not giving out enough power easy way to check is pull out the RAM if it doesn't beep when you turn it on then it is more than likely this (could be a duff motherboard mind), could be a duff RAM, or hard drive try pulling them out booting and if it works then insert them one by one.

[quote="Homer"]Both lappys connect fine to router and internet as before, but mine running XP and Outlook is hanging really badly on send or recieve of e-mails via Outlook. For the life of me I cannot understand how the two issues can possibly be connected, but it's making working a real pain.



Doubt they are connected, try pinging your email server see if it at that end.






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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Tue Jun 07, 2011 11:58 am 
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So the laptop has the outlook issue? A the PC (another Desktop?) has the appearing dead issue?

Well, what does the 'dead' pc do when you turn it on? Does it make all the usual noises and the power LEDs light as expected? In other words does it appear to be on even though nothing is being displayed? In which case, there's several things you can do.

First check it's connected correctly, I know this may sound obvious but check the video cable is tightly connected to both the PC and monitor. If it is (and I assume it is) check the monitor still works, by connecting another, known to be working PC or laptop. If you get a picture, nothing wrong with monitor or vga/dvi/hdmi cable. If it doesn't work, change the video cable. If the monitor does not appear to be on, check the fuse/change the power cable. Still no joy the monitor is dead.

If your monitor works with another PC, you will need to check your graphics card, presuming it's not onboard (if it is, and it's fried, you'd need a new card), if it's not, open up the PC (whilst off, obv.) and check/reseat the graphics card, close it up and try it again. If still no joy, try a different graphics card (if you have one to hand, if not you can buy a cheap one for less than £20, just to test with), I would expect this to solve the problem. If if doesn't chances are the motherboard is borked.

If of course you're referring to the laptop screen being dead, that could be something as simple as a loose connection, to a dead screen (these can be simply replaced) or a dead graphics chip/motherboard (new laptop).






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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Tue Jun 07, 2011 12:06 pm 
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Cheers for swift reply.

1] The outlook issue is on the laptop which connects to the lan via wireless, and [in theory] has no connection with the desktop PC, all other apps on the Laptop function correctly, just Outlook hangs.

2] Desktop, monitor fine, checked on 3rd laptop so cables/monitor TWOK.

3] Desktop fires, fans operate, but nothing on monitor such as boot screen to interupt, no input at all, gut feel is not graphics card though may well be wrong, and will look to get another one in the check that.

So the major issue causing pain today is just the Outlook operation on the wireless laptop, which I cannot fathom having anything to do with the dead PC, have removed the Cat5 cable connecting the Desktop to the router with no change in status.






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 Post subject: Re: The Brand New Tech Thread...
PostPosted: Tue Jun 07, 2011 12:10 pm 
In The Arms of 13 Angels
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Homer wrote:Cheers for swift reply.

1] The outlook issue is on the laptop which connects to the lan via wireless, and [in theory] has no connection with the desktop PC, all other apps on the Laptop function correctly, just Outlook hangs.


Haven't read the whole thread, what happens if you remove your account settings and try to resolve the account and exchange server again?

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